Is Inbox Zero yesterday’s news?

Someone suggested to me a while ago that inbox zero is a fool’s errand. That there is so much streaming in, it’s impossible to stem or control the flow, so we might as well let it flow past. She spoke of colleagues who would sit with...

Clear is better than fast – especially with email

In the digital world, everything is instant. Instant notifications. Instant messaging. Instant downloads. And in the world of email, we get drawn into thinking that faster is better. That a fast response means you’re giving good customer service, delivering to your boss, supporting your colleagues. That...

Six pre-holiday tactics to avoid email dread

Going on holiday? Here are six email tactics to ensure you can switch off and recharge. 1. Pre-schedule your out of office Instead of it being the last thing you do - or the first thing you do on holiday because you forgot to set it up...

5 Signs of a Strong Team

"Strong teams pull together when the shit hits the fan, where others fall apart." I shared this on social media a couple of weeks ago, after working with a particular team that really struck me with their team spirit. Like many teams I work with, they were dealing...

Are you getting too involved?

I’ve had some interesting conversations recently about trust, delegation and involvement. Specifically how being too involved can get in the way of your productivity. Here are 5 signs that you might be over-involved: You constantly have a backlog of unread or part-read emails you never get round...

The importance of saying ‘no’

When is it good to say ‘no’? Not just necessary, but actually good? When is ‘no’ a better answer than ‘yes’? I’ve been using Lent as an opportunity to practice saying ‘no’. I must admit, some days are easier than others. Saying ‘no’ to further automated sales calls by...

Are you pretty clear or really clear?

This is a question I came across in Greg McKeown’s book Essentialism, and one I’ve been sharing lately in talks and conversations. Greg suggests that in any team or organisation, “clarity of purpose consistently predicts how people do their jobs.” When people are clear they know where...

The tiny tasks that can take you off track

How much work can you create with one sentence? Turns out, quite a lot! It all started when a client got in touch. I ran several Productivity Ninja workshops for her and her team last year, and she was now exploring some training around mindfulness. She thought she...

Creating a routine that works for you

Last week I was invited to speak at a Sage Small Business Saturday session, along with Brendan Flattery, President of Sage Europe and Maria G del Pozuelo, CEO of Womenalia.com on how to create a routine that works for you. Technology prevented me from actually speaking...

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