Cancellations and chance encounters

Cancellations and chance encounters

When plans change and you find yourself with a clear diary, what do you do? Do you use it to catch up with work, get ahead of yourself or just keep slogging away at the pile? Do you get annoyed, thinking of the missed opportunity – what you could have booked...
Daily treasures

Daily treasures

There’s a lovely old man who comes into my writing cave – the local cafe where I’m fast becoming part of the furniture. He’s a regular too – he usually visits as part of his daily routine to get out the house, pick up a couple of things from M&S, then...
Stop the clock

Stop the clock

Ever wonder how much time it really takes you to write that blog post? Or update your Facebook. Or do that piece of client work? I was talking to one of my former Baby Steps clients this week, Catherine Poole, who told me about a really simple tool she’s been using to...
How to get a latecomer to turn up early

How to get a latecomer to turn up early

If you run a business where customers being on time is pretty key to the smooth running of your operations, I’m probably one of your more um… problem clients. I’m the one who tends to turn up a few minutes late – not quite late enough to miss my appointment...

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