Clear is better than fast – especially with email

In the digital world, everything is instant. Instant notifications. Instant messaging. Instant downloads. And in the world of email, we get drawn into thinking that faster is better. That a fast response means you’re giving good customer service, delivering to your boss, supporting your colleagues. That...

Three words to banish new year panic

That first day back. It’s so easy to get caught up in ‘have to’s. The hundreds of emails you have to wade through in your inbox. The couple of bits that got missed at the end of last year that you have to get off your...

What happens when you say “I can’t”

When you say “I can’t” what are you really saying? That you don’t know how? You don’t have the resources to? That you’re not sure you want to? That you’re already committed to something else? Sometimes it’s easier to say “I can’t”. “I can’t make it” rolls off...

Two simple questions

I went for a run last week, finally, after a three months of “I really want to get back into it!” As I was in the shower afterwards, I found a familiar conversation going on in my head. That was great. I really shouldn’t leave it so...

Five ways to stay focused

So there was big controversy this week when Facebook revealed that it was manipulating news feeds in a social experiment to see how that would affect people’s moods. Outrage aside about how the study was conducted or communicated, the findings are, well, pretty obvious actually. What...

What’s in a name?

Another 40 Days of Baby Steps has just started, with a brand new group of Baby Steppers all fired up and focused to get their 40 day project DONE. We kicked off last week and we’ve been having fun naming our projects. What's in a name? How often do...

The Opposite of Resistance

“You don’t need more genius. You need less resistance.” - Seth Godin I love this quote. It's one we use in our Stress Less Achieve More workshop. It tells us that our genius is already there. We don’t need to find it, we just need to free it...

Failing well

“Failure is not an option, it’s a necessity.”  “Without failure there can be no innovation.” “Behind every success are hundreds of failures. You cannot have success without failure.” I know this stuff. Yes it encourages me to know that I have permission to fail. But there’s still a part...

Words to Keep YOU Going

If you read my last post, you'll know how passionate I am about words and how our language impacts our productivity. Which is why when one of my Baby Steppers created this after a call we had on motivation, self-belief and productivity, I absolutely had to...

Two and a half words that will improve your productivity

I’ll admit, I’m a bit of a word geek. I love language. And I notice language a lot. Friends and clients will testify to that. I’m trying to teach my son the art of speaking persuasively, especially when his little sister is being particularly annoying. Yes,...

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