Grace Marshall

The Happy Helpful Human approach to selling

The Happy Helpful Human approach to selling

Being Human, Communication

We had our “International Ninjamboree” at Think Productive last week, where Productivity Ninjas from around the world congregated in Brighton. In one of the sessions, I was asked to share how I do ‘selling’ which was rather amusing, as in my mind, I don’t...
Unlikely leadership

Unlikely leadership

Being Human

I was at a leadership conference this weekend and had the privilege of being asked to be on the Q&A panel. It wasn’t until I got there that I caught myself wondering – what am I doing here? Who am I to be on this panel? The other panelists were leading...
How to get a latecomer to turn up early

How to get a latecomer to turn up early

Communication

If you run a business where customers being on time is pretty key to the smooth running of your operations, I’m probably one of your more um… problem clients. I’m the one who tends to turn up a few minutes late – not quite late enough to miss my appointment...
Competitors: are you leading, following or competing?

Competitors: are you leading, following or competing?

Mind monkeys

Last week I was talking with someone about competition and creativity in his 20+ years in business.  Along the way he had an opportunity to copy an idea from another supplier. Legally, he could have done it. Ethically, it didn’t feel right. So he took the first batch...
Leading your finest assets

Leading your finest assets

Being Human, Clarity & Focus

When you have your nose to the grindstone, it’s hard to see beyond the grindstone. It can be a great place to focus but only on what’s immediately in front of you. Sometimes you have to lift your head up, take a different view to see options and factors that are...

Pin It on Pinterest